Pines Home Health has earned the 2024 SHPBestTM “Premier Performer” Patient Experience Award

DAVIE, Fl, July 31, 2025 – Pines Home Health Services Inc. has been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall patient experience score that ranked in the top 5% of all eligible SHP clients for the 2024 calendar year.

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2024 award recipients were determined by reviewing and ranking the overall experience score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient experience a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP recognizes how much hard work is involved in providing excellent patient care, and we are proud to acknowledge the tireless efforts of our top-performing customers through our annual SHPBest award program. These organizations care deeply about the patient experience and they never stop striving to improve every single year”, said Kevin Vogel, President of SHP.

PHHCSI has been awarded the SHPBest three times. The organization credits this achievement to several key initiatives, including ongoing staff education, a strong culture of accountability, and a commitment to using patient feedback to drive continuous improvement. By listening closely to the voices of patients and their families, PHHCSI has developed personalized care plans and quality improvement programs that consistently meet the highest standards of home health care.

“This patient service award is a testament to our staff’s hard work and dedication,” said Maria Socorro Brutus, RN, Director of Nursing. “It empowers and reaffirms their unwavering commitment to providing exceptional patient care.”

Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.

About Pines Home Health Care Services, Inc. (PHHCSI)

Pines Home Health Care Services, Inc. has been proudly serving the Broward County community since 1999, providing safe, dependable, and compassionate care to adults and seniors in the comfort of their homes. As a provider of both skilled and non-skilled medical services, Pines is committed to improving each patient’s quality of life through personalized, high-quality care. Accredited by The Joint Commission and licensed and Medicare certified by the Agency for Health Care Administration in Florida, Pines Home Health Care Services continues to uphold the highest standards in home health care.

About Strategic Healthcare Programs (SHP)

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.